
Some users have recently been experiencing issues using My3 to top-up or just check in on their account. 3 are all hands to the pump to get this fixed and it should be all back and working in the next few days.
Want more information on this? Then take a look at Justin’s article on the 3 blog yesterday with suggested alternatives to top-up and check your account.
“If you have a Pay As You Go mobile and you want to top-up or check your balance you can call 444 free from your phone. For Mobile Broadband balance, top-up or usage queries you can call us for free on 0800 358 4843.â€
He also states that this should only be affecting computer access so it should still be possible to check account information through Planet 3 on your phone.
Keep an eye on the Noticeboard for further updates.






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