What do you do if you’re having issues with your dongle? Well, if you’re an upstanding blogger like Mister Aaron Heath over at Rational Geekery, you don’t sit about moaning; you get on and post a handy troubleshooting how-to for fellow Mac users who may be having trouble connecting the device.

Having tried everything to get his iBook to accept the dongle (including the time-honoured banging-the-desk method), Aaron finally deduced that the key to success was ensuring that his Mac’s settings were correct, and using OSX’s on-board internet connection facility rather than the modem’s own pre-installed software.

He emphasises that most Mac users should find that the modem will work straight out of the box using its own software, but the few that have encountered problems can follow his screenshot guide to configuring their Jobs-machines differently. And if you’re still not sorted, Aaron invites you to drop him a comment and he’ll try to answer your specific queries.

Now that’s what we call gentlemanly behaviour.